Price Promise

Our price promise is simple: If you find a cheaper price before you buy, we'll match it. If you find a cheaper price within 7 days of purchasing from us, we'll refund the difference.*

Just 5 simple steps

1. Find the product you want to price match on our website

2. Click on the Price Promise logo


Price Promise

  

 

3. Fill out the Price Promise form

Example

Price Promise

 

 

 

 

 

 

 

4a. We will email you a personal discount code to cover the difference.

4b.If you have already purchased, we will arrange a refund for the difference.

5. Place your products into the basket, apply your personal discount code and checkout.

 

* Conditions: Excludes Quickstep and Elka products. Only identical items (including exact specification, board width, thickness, wear layer etc., in stock for immediate delivery/collection from an authorised UK retailer will be price matched. The competitor’s price must be available to all customers and exclude any personal discounts. Values include all delivery charges. Excludes non-UK retailers or auction sites. Cannot be used in conjunction with any other offer or discount. Not available to Non UK Residents.